Frequently Asked Questions
Quick answers to the questions we hear most.
Last updated: September 2026
How long does shipping take?
Standard shipping takes 3–7 business days. Express shipping takes 1–3 business days on eligible items. You'll receive tracking as soon as your order ships.
Do you offer free shipping?
Yes — standard shipping is free on orders over $99. A flat rate applies to smaller orders.
What is your return policy?
You can return most items in their original condition within 30 days of delivery for a full refund. See our Shipping & Returns page for details.
How long do refunds take?
Once we receive your return, refunds are issued to your original payment method within 5–7 business days.
Which payment methods do you accept?
We accept all major credit and debit cards. Payment is processed securely at checkout.
Can I track my order?
Yes. You'll receive an email with a tracking number when your order ships. You can also contact us anytime for an update.
Do you sell my personal information?
Never. We only share information with the service providers needed to fulfill your order. See our Privacy Policy.